Our advisors will only come to work if they, and the rest of their household are free from Coronavirus symptoms. We’ll also call you on the day of your appointment to check that you and your household are also free from symptoms. We can easily reschedule your appointment if needed.
Your advisor will observe strict social distancing measures throughout your appointment
All of our advisors have safety clothing such as gloves, masks and shoe covers for your peace of mind
Your advisor will use disinfectant to wipe down any surfaces they have come into contact with once they’ve finished
We’re currently not taking cash or cheque payments, you can pay with your credit or debit card
You can order samples of your favourite fabrics ahead of your appointment so you can discuss them with your advisor. Your advisor can also order more samples during your appointment if something else catches your eye.

FAQs for showrooms and kiosks

Is my local showroom or kiosk open?

We are phasing the reopening of all our showrooms and kiosks. You can check which ones are open here.

My local showroom or kiosk is closed. When will it be open?

We have begun a phased reopening of all our showrooms and kiosks. You can check which ones are open here.